Kitchen Aftercare & Support
Dedicated Aftercare & support always inclusive with our service.
Customer service is central to our mission, and we recognise that exceptional aftercare is just as crucial as the initial installation. Our customer care team is always available to address any inquiries you may have regarding your kitchen. Whether you have a quick question or a more complex concern, we are dedicated to helping you maximise your investment.
Dedicated customer support
Our aftercare service is tailored to ensure your custom kitchen remains both visually appealing and fully functional. Should any minor adjustments be required, such as soft-close hinges or drawer alignment, we will address these at no additional cost.
We provide comprehensive guidelines for the care and maintenance of your kitchen, including cleaning tips for various surfaces, appliance handling, and strategies for ensuring long-lasting durability.
What's included with our kitchen aftercare
Find our why our aftercare service provides our clients with absolute peace of mind.
Resolutions
In the event of any warranty-related issues, we will manage repairs swiftly and effectively. For repairs or upgrades outside of warranty periods, we offer competitive pricing. If you encounter any urgent issues, such as water leaks or electrical concerns, our team is readily available to assist you promptly. We prioritize a quick response to your needs.
Modifications
As your requirements evolve over time, we are here to support you. Whether you wish to introduce new features or modify the layout of your kitchen, our team is equipped to assist with custom changes.
Upgrades
We can provide upgrades for any aspect of your kitchen, from enhanced storage solutions to cutting-edge appliances, ensuring your kitchen remains contemporary and functional. If your kitchen has experienced wear, we offer professional deep cleaning services to restore its lustre.
Touchups
For high-traffic areas or surfaces that show signs of wear, we provide refinishing services to maintain the beauty of your kitchen for years to come.
“Proper aftercare ensures your kitchen remains as stunning and functional as the day it was installed, preserving its heart-warming presence in your home.”
Bespoke kitchen Aftercare & Support FAQ’s
What is involved in bespoke kitchen aftercare?
Bespoke kitchen aftercare involves regular maintenance and care to preserve the beauty and functionality of your custom-designed kitchen. This includes cleaning, inspections, and minor repairs to ensure longevity.
How often should I perform maintenance on my bespoke kitchen?
We recommend a general cleaning routine weekly, with more thorough inspections and maintenance every 6-12 months. We’ll provide a tailored aftercare plan specific to your kitchen’s materials.
What cleaning products should I use on my bespoke kitchen surfaces?
It depends on the materials. For solid wood, use gentle, non-abrasive cleaners. For granite or quartz worktops, use pH-neutral cleaners. Avoid harsh chemicals that could damage the finish. We give you a detailed list after installation.
How do I prevent damage to my bespoke kitchen cabinetry?
Avoid excessive moisture, extreme temperatures, and impact. Use soft cloths for cleaning, and promptly address any spills. Regular hinge and drawer slide checks are also recommended.
How do I care for my solid wood bespoke kitchen cabinets?
Use a soft, dry cloth for dusting. Apply a wood-specific polish or oil periodically to maintain the finish and prevent drying. Avoid direct sunlight and excessive humidity.
What should I do if my bespoke kitchen worktop gets stained?
For granite or quartz, use a specialised stone cleaner. For wood, gently buff the stain with a soft cloth and wood-specific cleaner. If the stain persists, contact us for professional advice.
How do I maintain the finish on my bespoke metal hardware?
Use a soft, dry cloth to wipe down metal hardware. Avoid abrasive cleaners. For stubborn marks, use a mild metal polish.
Do you offer bespoke kitchen aftercare services in Royal Tunbridge Wells and surrounding areas?
Yes, we provide comprehensive bespoke kitchen aftercare services throughout Royal Tunbridge Wells and the surrounding areas. We cover all of Kent, East Sussex & Sussex.